Last updated: April 10, 2025
At MB Kopa clinic, located in Lithuania, we are committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, www.kopaclinic.com, and when you use our services.
1. Information We Collect
We may collect and process the following data about you:
• Personal Information: When you fill out a contact form, register for a consultation, or communicate with us, we collect personal information such as your name, email address, and any message or inquiry you provide.
• Usage Data: We may collect information about how you access and use our website, such as your IP address, browser type, pages visited, and the time and date of your visit. This information helps us improve our website and services.
2. How We Use Your Information
We use the information we collect for the following purposes:
• To Provide Services: To respond to your inquiries, process your registration for consultations, and provide you with information regarding our services.
• To Improve Our Website: To monitor and analyse trends, usage, and activities on our website to improve our services and user experience.
• To Communicate with You: To send you important updates, such as changes to our policies, services, or other information related to your inquiry or consultation.
3. Legal Basis for Processing Your Information
Under the GDPR, we process your personal information based on the following legal grounds:
• Consent: By providing your personal information through our contact form, you consent to us using it to respond to your inquiry.
• Contractual Obligation: If you engage our services, we process your personal data as necessary to perform our contract with you.
• Legitimate Interest: We may use your data to improve our website and services or to contact you regarding changes in our policies.
4. Sharing Your Information
We do not sell, rent, or disclose your personal information to third parties, except in the following circumstances:
• Service Providers: We may share your information with trusted third-party service providers who help us operate our website and provide our services. These providers are bound by contractual obligations to protect your information and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your information if required to do so by law or to protect our rights, safety, or property, or those of others.
5. Security of Your Information
We implement appropriate technical and organizational measures to ensure the security of your personal information and protect it against unauthorized access, use, alteration, or disclosure. However, please note that no transmission over the Internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. We may retain certain information for a longer period if required by law.
7. Your Rights Under the GDPR
As a data subject under the GDPR, you have the following rights regarding your personal information:
• Right of Access: You have the right to request access to the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccuracies in your personal information.
• Right to Erasure: You have the right to request that we delete your personal information, subject to certain legal exceptions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization or directly to you, where technically feasible.
• Right to Object: You have the right to object to our processing of your personal information under certain circumstances.
• Right to Withdraw Consent: If you have provided consent for the processing of your personal data, you have the right to withdraw that consent at any time. To exercise these rights, please contact us at hello@kopaclinic.com.
8. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Please check back periodically to review any changes.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise your rights under the GDPR, please contact us at:
MB Kopa clinic Krėvos str. 8-67, Kaunas, Lithuania
hello@kopaclinic.com
+370 665 52 288